Return Policy

If for any reason you’re not completely happy with your purchase you can return it within 14 days of receiving your order. Shoot us an email with your order number and the product you want to return at info@pendulumstudios.com.au. Once your email request has been submitted, we’ll get back to you with a return address.

To be returned, garments must be in perfect condition with tags still on, so be careful when trying on, particularly around strong scents or pet hair.

Pack your item back in its original packaging (if you still have it) or any other suitable packaging to get it back safely. (We advise reusing the compostable satchel it came in to reduce waste!)

At this point, you will need to pay for your own shipping costs for returning your item and shipping costs are non-refundable.

We strongly recommend using a trackable shipping service or purchasing shipping insurance as we can't guarantee that we will receive your returned item.